Frequently asked questions

A Virtual water network opertor (VWNO), invented by Hydrologistics Africa, borrows from the concept of Mobile Virtual Network Operator (MVNO) model, which allows HydroIQ to offer enhanced water and utility grid manaagement and build services on top of the existing water infrastracture, by using IoT and smart technologies to enhance service delivery to the end water consumers.

As an end supplier of water, HydroIQ takes away all the manual and physical customer service, billing , metering and operational processess and automates them to ensure smooth, flexible and accurate billing and payments across all mobile platforms.

1. Billing and payments go up. (3X) 2. Customer service cost goes down. 3. Retention of your consumers goes up 4. Operational cost goes down 5. Choose your suppliers without affecting water delivery.